TERMS AND CONDITIONS
These terms and conditions govern all bookings either made through Stayinthenorth and/or any other website associated with us, whose offices are at
6 Filleul Rd, Sandford, Wareham, BH20 7AP or directly with owners/landlords.
All correspondence should be addressed to The Manager, of Stay in the
North.co.uk unless otherwise stated by owner(s)/landlord(s).You therefore
accept these booking terms on behalf of all members of your party (if
applicable).
Any booking made or order placed by you shall be deemed to be an offer by
you to book the relevant accommodation subject to these booking conditions.
No contract between you and Stay in the North or between you and the owner
or landlord shall come into existence until we (a) issues a booking
confirmation by email, fax or post; and (b) receives payment in full. We
insist you make contact with our representative at least 5 days prior to
your arrival in order that a suitable time can be made to meet with you at
the property. Full contact details are provided within your confirmation
receipt.
Security/Holding Deposit
You confirm that you will immediately pay a security/holding deposit. This deposit is used to secure the booking and is refundable within 7 days after you have departed the apartment/house/villa as long as there has been no damage caused (See damages section). The rent due for this period must be paid in full before your arrival, and no later than 1 month prior to your arrival/booking date.
Maximum Occupancy / Additional persons
The total number of persons
(including infants and children) using the accommodation must not exceed the
maximum occupancy stated by us in our website or any other literature given.
Failure to disclose such information is subject to refusal of accommodation
or additional charges being applied.
Damages
You agree to pay for any damages caused to the said
property and if need be forfeit the holding deposit plus any additional
costs incurred. You agree to give your consent to re-charge your
credit/debit card to in order to cover any additional disbursements caused
by you or members of your party (If applicable).
Cancellation / Notice Period
In the event of cancellation your holding deposit is forfeited, unless 1 months prior notice is given by you and received by us or the owner or landlord either by email, fax, or post. In cases where only a deposit has been received to date the deposit is immediately forfeited.
Please contact either StayintheNorth or if made directly with the owner or landlord of the property in question.
Where payments are made in full all cancellations must be made 3 weeks prior to the original commencement date and are subject to a cancellation fee of £50.
Cancellations made less than 3 weeks prior to the original commencement date are non refundable, however, alternative dates may be made available if practicable, and only for 3 months in advance of the cancellation date subject to the standard cancellation fee of £50.
Pets
Unfortunately pets are not allowed under any
circumstances, dogs are allowed in 52 Mariners View. Smoking is not permitted in any of our
apartments/houses/villas at any time. Anyone found to have smoked will
immediately forfeit the deposit and a further charge could possibly apply in
order to remove any odour from the said property.
Use
You agree to use the apartment only for residential use
and not to conduct any business that may be illegal or dangerous or to cause
any damage that may cause the owner/landlord to suffer a financial loss in
any way.
Minimum stay / Minimum charge
Sort breaks are available of three nights at weekends Friday, Saturday, Sunday or four nights in the week Monday to Thursday.
Discounts for longer bookings
A 5% discount to bookings of two weeks or more and then 10% for stays of 4 weeks or more.
Children / Guarantor
All persons under the age of 21 must
be accompanied by an adult.
We reserve the right to refuse a booking or increase the amount of the
security deposit required if necessary.
Keys or Door entry codes
Please note that once sets of keys are handed to you, they become your
responsibility for the whole duration of your stay. In the event of keys
being lost, misplaced or stolen a minimum charge of £50.00 is applied to
cover the cost of re-issuing another key/set. If car park or key fobs are
misplaced then the charge will be increased. Where security codes are used
they will be given to you by sms/email once full payment has been received.
These codes are to be kept secret at all times and not to be passed or used
by anyone but yourself.
Check in & Check out times / Bookings
Check in time is 3 pm, Check out time is 10.00 am, however we do run a flexible time policy making it possible to check in and check out according to your travel arrangements as long as it has been agreed with us prior or during your stay and as long as it does not affect our next booking in any way. We are not obliged to accept check ins after 11.30pm.
Late arrival / Delays
If you are
delayed in anyway, you MUST inform us our representative immediately, a
surcharge will be applied in cases where there is a late arrival or anyone
arriving after 11.30 pm.
Further conditions
You agree to keep the apartment in a
clean & tidy state at ALL times throughout your tenancy. Sta inthenorth shall not be liable
for any failure, cancellation or delay in performance of its obligations,
which results directly or indirectly from any cause or circumstance, which
is beyond its reasonable control. The following shall be regarded as
examples of such circumstances: building or maintenance works, act of God,
outbreak of hostilities, riot, civil disturbance, acts of terrorism,
revolution, the act of any government or authority (including but not
limited to refusal or revocation of any licence or consent), fire, flood,
lightning, explosion, fog or bad weather, interruption or failure of a
utility service (including but not limited to electricity, gas, water or
telecommunications).
Telephone & Internet services (where applicable)
You agree
not to use these services in connection with; Fraud or in connection with a
criminal offence or in any other way which is unlawful; Contravention of any
licence or third party rights, or in contravention of BT's Acceptable Use
Policies located at
www.abuse-guidance.com as may be amended from time to time; Sending,
knowingly receive, upload, download, or use any material which is offensive,
abusive, indecent, defamatory, obscene or menacing, or in breach of
copyright, confidence, privacy or any other rights; Spamming or to send or
provide unsolicited advertising or promotional material or, knowingly to
receive responses to any spam, unsolicited advertising or promotional
material sent or provided by any third party; The view to cause annoyance,
inconvenience or needless anxiety; Or in any way which we reasonably think
is, or is likely to be, detrimental to the provision of the service to you
or any of our customers.
You agree to take all reasonable steps to make sure that this does not
happen. We take this kind of misuse very seriously. If we reasonably believe
it has happened, we may take immediate action to suspend the service or end
this agreement without telling you first, even if you were not aware of the
misuse. You agree not to connect equipment to our network that may harm it
or other customers' equipment. If you do, you must disconnect it
immediately, or allow us to do so at your expense.
Payment terms & Methods
Cheques or postal orders should be payable to stayinthenorth (UK Residents only) . Online payments can be made via Paypal subject to their terms and conditions.
Insurance
You are strongly recommended to obtain travel insurance
against cancellation, theft and for medical cover. Belongings left in any
apartment/house or villas are left with at your own risk and neither Stayinthenorth nor the owner or landlords are to be held responsible.
Stayinthenorth reserves the right to change these terms and conditions
from time to time.
Your booking is governed by English law and is subject to
the exclusive jurisdiction of the English courts.
The booking confirmation and these terms represent the entire agreement
between and you and stayinthenorth except as otherwise provided in these
booking terms and conditions, your statutory rights are not affected.
Copies of photographic ID must be shown upon arrival for all attending parties (where applicable).